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What Are Cookies?

Cookies are small text files that a website places on your device (computer, tablet, or mobile phone) when you visit it. Cookies are widely used to make websites work efficiently, provide a better user experience, and deliver information to website operators.

Cookies typically contain a name (identifying the website that set them), a value (a unique identifier for your browser or session), and an expiry date (after which the cookie is automatically deleted). Cookies cannot run code or carry viruses.

In addition to cookies, we may use similar technologies such as local storage and session storage to store preferences and authentication data in your browser. This policy covers all such technologies.

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How We Use Cookies

We use cookies and similar technologies to:

Authenticate you and keep you logged in securely across sessions
Protect your account and our platform from CSRF and session hijacking attacks
Remember your preferences, such as language and theme settings
Understand how visitors interact with our website and product to improve them
Measure the effectiveness of our features and product flows
Maintain your cookie consent preferences

We do not use cookies to display third-party advertising, track you across unrelated websites, or share your data with advertising networks.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website and Services to function. They include authentication tokens, CSRF protection cookies, and your consent preferences. Because these cookies are essential for security and functionality, they cannot be disabled. You may block them in your browser, but doing so will prevent you from logging in and using the Services.

Analytics Cookies

We use first-party analytics cookies to understand how users navigate our product, which features are most used, and where users encounter difficulties. This data is aggregated and anonymized before analysis. We do not use Google Analytics or other third-party analytics services that track users across websites.

Analytics cookies are optional. You can opt out at any time through our cookie preferences center or browser settings.

Preference Cookies

Preference cookies remember choices you make on our platform, such as your selected language, dark/light mode, and notification settings. Without these cookies, you would need to re-configure your preferences each time you visit.

Preference cookies are optional. If you disable them, your preferences will not be remembered between sessions.

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Cookie List

The following is a complete list of cookies set by ProsodyAI:

Cookie Name	Category	Purpose	Duration
`prosody_session`	Essential	Maintains your authenticated session across requests	24 hours
`prosody_refresh`	Essential	Stores a secure HTTP-only refresh token for session renewal	30 days
`csrf_token`	Essential	Prevents cross-site request forgery attacks	Session
`prosody_theme`	Preference	Remembers your interface theme preference (dark/light)	1 year
`prosody_lang`	Preference	Remembers your selected language for the dashboard	1 year
`cookie_consent`	Essential	Records your cookie consent preferences	1 year
`_prosody_analytics`	Analytics	Tracks page views and feature usage for product improvement	6 months
`_prosody_session_id`	Analytics	Associates multiple page views with a single browsing session	Session

We review and update this cookie list whenever we add or remove cookies. The table above reflects the current state as of the last-updated date.

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Third-Party Cookies

In limited circumstances, third-party services we use may set their own cookies on your device. These are subject to the privacy policies of those third parties, not ours.

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Stripe

Payment security and fraud prevention when you complete a transaction

Privacy Policy →

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Paddle

Payment processing and tax compliance for EU customers

Privacy Policy →

Third-party cookies are only set when you initiate a payment flow. They are not present during regular use of the platform.

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Managing Your Cookie Preferences

Cookie Preferences Center

You can manage your non-essential cookie preferences at any time through our Cookie Preferences Center, accessible from the link in the footer of any page.

Browser Settings

You can also control cookies directly in your browser. Below are links to cookie management instructions for major browsers:

open_in_newGoogle Chrome open_in_newMozilla Firefox open_in_newApple Safari open_in_newMicrosoft Edge open_in_newOpera open_in_newBrave

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Blocking all cookies may prevent you from logging in to ProsodyAI and using certain features. Essential cookies are required for basic functionality and cannot be replaced by browser alternatives.

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Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals your preference not to be tracked across websites. Because there is no universally accepted standard for how DNT signals should be interpreted, we do not currently alter our data collection practices in response to DNT signals.

We encourage you to use our Cookie Preferences Center or browser cookie settings to manage your preferences directly. We honor opt-out requests made through those mechanisms.

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Policy Changes

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, technology, or applicable regulations. When we make material changes, we will:

Update the "Last updated" date at the top of this page
Display a notice in our cookie consent banner prompting you to review the updated policy
For significant changes, send an email notification to registered users

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated policy.

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Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Privacy inquiries

mailprivacy@prosodyai.ai

Data Protection Officer

person_searchdpo@prosodyai.ai